Provides eight guidelines for the effective design of questionnaires to be used in the assessment of training needs. Highlights include cost effectiveness; the use of surveys; front-end analysis; and examples for each guideline. (LRW)

Explains how to create job aids that employees will be motivated to use, based on a review of pertinent literature and interviews with professionals. Topics addressed include linking motivation with job aids; Keller's ARCS (Attention, Relevance, Confidence, Satisfaction) model of motivation; and design strategies for job aids based on Keller's…

Briefly discusses current views of the way anxiety decreases students' learning from instructional software and describes ways software designers might compensate for the learning problems of anxious students. (MBR)

Discusses the relationship between the problems involved in the creation of expert systems by knowledge engineers, i.e., experts at translating human abilities and knowledge into computer programs, and the major issues dealt with in the planning/analysis phases of instructional development. (MBR)

Discusses disciplines required in writing branching programs for interactive video, underscoring the need to work from a flowchart, function on a team, and develop skills to write nonlinearly. Problems encountered are compared with Faulkner's novel, "The Sound and the Fury," and the development of two programs is briefly described. (MBR)

This checklist provides guidelines for designing computer screen displays and evaluating those designed by others. The checklist covers three important aspects of designing a computer screen display: how the screen looks, how the screen interacts with users, and evaluating the screen. (MBR)

Discusses health concerns associated with the use of video display terminals (VDT) and provides guidelines to enhance the performance of VDT users. Health issues addressed include radiation, musculoskeletal, psychological, and visual concerns. Guidelines for a well-designed VDT environment are also presented, including hardware considerations,…

Arguing that good screen design is an important part of good instructional design for computer-based training, this article describes how to design screens to facilitate learning and provide for appropriate student-computer interaction. Topics discussed include general text and graphics design, screen layout, use of color, and effective design for…