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Peer reviewedKies, Jonathan K.; Williges, Robert C.; Rosson, Mary Beth – Journal of the American Society for Information Science, 1998
With respect to the design of cooperative systems, issues related to the fundamental communication channels, sociotechnical factors, and task characteristics associated with collaborative work situations are reviewed. Research strategies incorporating theory-motivated design, ethnographic methods, and controlled testing methods are discussed as a…
Descriptors: Computer Mediated Communication, Computer Oriented Programs, Computer System Design, Cooperative Programs
