When a website has become a virtual storage closet rather than a place where useful, usable content is created, published, and organized, there is a problem. If audiences cannot quickly and easily find what they are looking for when they visit a website--and are not interested in what they find when they get there--they will get frustrated and…

The usability of Identity Management (IdM) systems is highly dependent upon design that simplifies the processes of identification, authentication, and authorization. Recent findings reveal two critical problems that degrade IdM usability: (1) unfeasible techniques for managing various digital identifiers, and (2) ambiguous security interfaces.…

This article describes a recently introduced module at University College Dublin School of Information and Library Studies (SILS), entitled "Information Architecture: Designing the Web." The module provides students with a realistic experience of how information architects apply their skills to produce usable web sites, via a project to…

After speculation in literature about the nature of Personal Learning Environments, research in the design and development of PLEs is now in progress. This paper reports on the first phase of the authors' research on PLE, the identification process of what potential users would consider important components, applications, and tools in a PLE. The…

Recent developments in artificial intelligence and decision analysis suggest reassessing the approaches commonly taken to the design of knowledge-based systems. Competent systems are based on models known as influence diagrams, which graphically capture a domain's basic objects and their interrelationships. Among the benefits offered by influence…

Details myths that illustrate novice instructional designers' perspectives on usability sessions and their users. Then offers suggestions for integrating creativity and developing enhanced perspective-taking. Two tables list the myths and guidelines, and potential effects of usability-session guidelines on novice designers' myths are charted. (AEF)

Presents a formal object-oriented specification model (OSS) for computer software system development that is supported by a tool that automatically generates a prototype from an object-oriented analysis model (OSA) instance, lets the user examine the prototype, and permits the user to refine the OSA model instance to generate a requirements…

Presents an overview of user-centered design and usability testing. Describes a Web site evaluation project at a university, the iterative process of rapid prototyping and usability testing, and how the findings helped to improve the design. Discusses recommendations for university Web site design and reflects on problems faced in usability…

Discusses what a functional chemical information workstation should provide to support the users in an academic library and examines how it can be implemented. Highlights include basic design considerations; natural language interface, including grammar-based, context-based, and statistical methodologies; expert system interface; and programming…

This discussion of the design of user-initiated help systems in computers focuses on the information that users actively seek to help them with their tasks, with emphasis on how to help users ask the questions that will bridge the gap between the initial internal (mental) form of the query and their information need as expressed by the system.…

Discusses applications of optical technology, especially CD-ROMs, to information management needs. Information retrieval problems are discussed; design questions that concern the format of the data, indexing methods, and retrieval capabilities are presented; the need for updates is considered; access requirements are discussed; and the importance…

Discusses some of the hardware and peripherals available to people with varied disabilities as an introduction to the things that Web designers and librarians will need to take into consideration when designing a site and selecting materials. Suggests guidelines for good design and tools for increased accessibility. (AEF)

Describes page structure models for the design of electronic books. Approaches to electronic book design are discussed, including CD-ROM, multimedia, and hypermedia; information delivery techniques in electronic books are discussed; and three case studies are reviewed: screen design for computer-based training, interactive guidebooks, and…

Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…

This paper presents a specific bottom-up implementation method for getting started with multimedia for instructional support at the personal level. Some minimal top-down design considerations for an institutional multimedia system include: (1) the instructor should be able to take work from/to the desktop to/from the classroom; (2) the capability…