Explores the similarities, differences, and emerging trends among the fields of human performance technology, electronic performance support systems, technical communications, and instructional design to gain insights into how their evolution affects performance support. The tension between designed messages and tools, which allows users more…

Outlines the ETHICS methodology for workplace system design. This structured approach includes recognizing needs, setting objectives, choosing strategies, and evaluating results. Through user involvement, effective communication, and informed choice, ETHICS seeks to achieve greater realization of the advantages of new work systems. (JKP)

Reviews entrepreneurial librarian leadership in the past and describes entrepreneurial opportunities in the foreseeable future involving the transfer from bibliographically based librarianship to user-based systems. A model of a user-oriented library information system is described, including users, libraries, publishers, and authors; and…

Presents an overview of the security architecture of the IP multimedia core network subsystem (IMS) of the third generation mobile system, known in Europe as UMTS. Discusses IMS security requirements; IMS security architecture; authentication between IMS user and home network; integrity and confidentiality for IMS signalling; and future aspects of…

Managing a company's knowledge requires a different set of skills than are typically found in a corporate Web team. Chief among these is a "customer-obsessed" philosophy. The job of taking content, tools, and data and providing a platform that makes it meaningful is an inevitable next step for Web teams in the age of the new intranet.…

Explores the systemological approach of dialogism as a new way of couching the problem of person-machine dialog in human-computer interaction. Concludes that a human-computer interaction community reflecting upon the future of interface will gain bona fide self-awareness from conceptualizing the machine as a component of society, rather than a…

Examines Web site assessment criteria that producers of public information may use to evaluate the effectiveness of a Web site. The goal of this study was to design analytical tools from system-based techniques and user feedback with which federal Web site administrators can assess the quality of their Web sites. (Author/AEF)

Provides an overview and evaluation of an Illinois public library project that gave large-group workshops about the Internet and Web page construction, and encouraged intergenerational programming, new library users, and cooperation between adolescents and veterans. Provides the Web address for "Vets on the Net," a Web site for veterans.…

Presents interview data from chemists at Cornell University (New York) who used an experimental electronic journal system. Highlights include a comparison of electronic journals and printed journals; characteristics of an ideal electronic system, including presentation of graphics and text, and its effects on user productivity; and implications…

Addresses issues in designing or enhancing a computerized training room for teaching end-users how to search online databases. These include environmental aesthetics and practical considerations such as lighting, sound, wiring, furniture, and equipment and software selection. How to design the room to suit multiple purposes and to accommodate…