Information technology (IT) professionals face markedly different kinds of challenges in developing countries from the ones in developed countries. Based on the research literature and our fourteen years of fieldwork in Iringa, Tanzania, we have identified eight groups of technical characteristics of IT work that significantly affect the work of…

"Global outreach" refers to the international delivery of education, health, public information, commercial, and other services using appropriate communications technology. International organizations are partnering in various ways with developing-country governments, private companies, local communities, and non-governmental…