Understanding how language is used in specific contexts and the reasons for this can be helped by examining historical change in genres. In this study focusing on business communication, texts serving the same purpose of demanding payment for a debt but separated by 4,000 years are analysed. The ancient text is a Sumerian cuneiform tablet which is…

This article reports on the use of "discourse maps" in conjunction with genre and discourse analysis to help teach communicative practices for contract negotiation. Using one map as a baseline to understand the intertextual process of negotiating a contract in communication with business clients and counterpart lawyers, other maps can…

This is the book of abstracts for the conference held in 2017 entitled: ''METADISCOURSE ACROSS GENRES: MAPPING INTERACTION IN SPOKEN & WRITTEN DISCOURSES'', also known as MAG2017. The 1st International Conference on Metadiscourse Across Genres took place in METU Northern Cyprus Campus, Cyprus between 30 March-1 April 2017 with the…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

Studies of professional genres and professional practices are invariably seen as complementing each other, in that they not only influence each other but are often co-constructed in specific professional contexts. However, professional genres have often been analyzed in isolation, leaving the study of professional practice almost completely out,…

The present study analyzes 22 authentic business reports in an attempt to identify textual features that are typical of business reports as a genre. The analysis shows that there are certain characteristics which distinguish business reports from other related genres such as scientific reports, of which RAs are a typical example. There are also…

The last decade has witnessed increasing interest in email communication. Research in this area has focused on stylistic conventions, the role of email in the communication patterns of a company and the link between emails and corporate culture. Most of the studies so far published have concentrated on simple, one-way emails. However, evidence…

Using computational analysis, describes and analyzes selected lexical, discourse, and stylistic elements of English in international management that are essential for public identification of management and the manager. (Author/VWL)

A discussion of instruction in French telex correspondence suggests class activities for understanding telex use; analyzing the language forms used; producing and responding to messages; and choosing among telex, telephone, and letter correspondence. (MSE)

A study compared and contrasted the use of openings, summational closings, and closures in Italian and U.S. business letters to examine the role of culture in international business communication. It is argued that the Italian business letter should be studied in a functional intra-cultural perspective where its meaning creates and maintains…

By looking at how two Brazilian and two American businessmen patterned their speech during negotiations, the author indicates how different conventions in discourse organization may affect natural conversation. Stylistic differences, interactional problems, and implications for training business people are discussed. (18 references) (Author/LB)

Reports on an empirical study of the politeness strategies in Chinese business correspondence and considers its implications in teaching business Chinese. The study investigated 20 examples of business correspondence by native speakers of Chinese. By analyzing linguistic/stylistic features of the letters in two predesigned situations, the study…

The alternating and mixed use of Swedish and Finnish and special trade slang in three relatively small firms (employing a total of 678 employees, 40 percent of whom were Swedish-speaking, 56 percent Finnish-speaking, and 4 percent bilingual) in the bilingual city of Vasa, Finland was analyzed. (CB)

A study analyzed and compared the discourse of electronic mail messages from commercial and academic environments. Key text features were examined for style and convention patterns. Results suggest commercial messages follow normal conventions for standard written business English, and academic users may view the medium as a pseudo-conversational…

A study examined the use of three linguistic features imitating speech found in two groups of direct-mail marketing texts, in order to show differences in the ways U.S.-based and transnational efforts exploit readers' expectations regarding "literate" versus "oral" modes of expression. Two groups of sales letters, 25 U.S.-based…