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Direct linkHepburn, Alexa; Potter, Jonathan – Social Psychology Quarterly, 2011
In this paper we consider a collection of conversational practices that arise when a professional is faced with extended resistance to their offered advice. Our data is comprised of telephone calls to a UK child protection helpline. The practices we identify occur repeatedly across our corpus of advice resistance sequences and involve (1) the…
Descriptors: Foreign Countries, Community Information Services, Volunteers, Opinions
Zenone, Anna – Etudes de Linguistique Appliquee, 1981
Analyzes a type of conversational exchange where the participants focus on a given subject or theme contributing personal views to the discussion. Characterizes the relationship among the participants as a "cooperative conflict," examining the internal structure of speech acts and their illocutory functions, particularly the initiatory…
Descriptors: Competition, Cooperation, Discourse Analysis, French
