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Peer reviewedScott, James Calvert; Broussine, Michael P.; Davies, Fred – Delta Pi Epsilon Journal, 2001
Managers in English social services agencies (n=10) identified themes related to their use of humor in social care settings: asserting invulnerability; coping with reality; controlling anxiety; working with ambiguity, paradox, and incongruity; resisting the dominant order; and making sense of organizational absurdities. Implications for business…
Descriptors: Administrators, Anxiety, Community Organizations, Coping
