Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

This study aims to explore the political cartoons that highlight the displacement of Palestinians in the village of Sheikh Jarrah. It investigates the way this discourse is portrayed as well as the predominant themes of these cartoons. The data of this study consists of eight political cartoons drawn from Palestinian online newspapers from May to…

As English-medium instruction (EMI) spreads around the world, university teachers and students who are non-native speakers of English (NNS) need to put much effort into the delivery or reception of content. Construction of scientific meaning in the process of learning is already complex when instruction is delivered in the first language of the…

The Internet, as a digital record of human discourse, provides an opportunity to directly analyze political communicative behavior. The rapid emergence of social online networks augurs a transformation in the quality and quantity of information people have to evaluate their political system. Digital formats instantiate new categories of actors and…

Research related to online discussions frequently faces the problem of analyzing huge corpora. Natural Language Processing (NLP) technologies may allow automating this analysis. However, the state-of-the-art in machine learning and text mining approaches yields models that do not transfer well between corpora related to different topics. Also,…

In this study, we explore the cognitive style profiles and linguistic patterns of self-organizing groups within a web-based graduate education course to determine how cognitive preferences and individual behaviors influence the patterns of information exchange and the formation of communication hierarchies in an online classroom. Network analysis…

There has been increasing interest in the possible applications of corpora to both linguistic research and pedagogy. This study takes a corpus-based, genre-analytic approach to discipline-specific materials development. Combining corpus analysis with genre analysis makes it possible to develop teaching materials that are not only authentic but…

This article reports on the variable omission of the French negative particle "ne" (the first marker of verbal negation) in synchronous (i.e., real-time) electronic communication environments. Patterns of variation in a corpus of non-educational chat (i.e., free, public-access Internet chat) are analyzed and compared to data produced by first-,…

This paper reports on an aspect of the EC funded Argunaut project which researched and developed awareness tools for moderators of online dialogues. In this study we report on an investigation into the nature of creative thinking in online dialogues and whether or not this creative thinking can be coded for and recognized automatically such that…

This paper presents an introduction to language engineering software, especially for computerized language and text corpora. The focus of the paper is on small and relatively independent pieces of software designed for specific, often low-level language analysis tasks, and on tools in the public domain. Discussion begins with the application of…

Corpora of present-day Dutch developed by the Institute for Dutch Lexicology include two linguistically annotated corpora that can be accessed via Internet: a 5-million word corpus covering a variety of topics and text types, and a 27-million word newspaper corpus. The texts of both were acquired in machine-readable form and have been lemmatized…

The potential of corpora for language learning and teaching has been widely acknowledged and their ready availability on the Web has facilitated access for a broad range of users, including language teachers and learners. However, the integration of corpora into general language learning and teaching practice has so far been disappointing. In this…