As the main symptom in palliative care, pain requires careful assessment. Repeating patient answers is one recommended communication technique for helping convey to patients that they have been heard, and to encourage them to say more. We examined 23 episodes where experienced doctors repeat patients' answers with mirrored rhythm and…

Overlaps with one's interlocutor in the choice of words are called lexical entrainment. This article looks at accounts for these overlaps in word use. The question addressed is the extent to which the word use of the addressee, as opposed to available words from other sources, has a special impact on experts' choice of words. A laboratory…

An area of visual communication that might be classified as a "design failure" is the visual presentation of information about "prescription-only medicines" for patients. This information is provided on packaging, leaflets, brochures, labels and websites. The practical issue is that there are problems in convincing patients to…