Requesting plays a key role in human communication. One can request the same thing in multiple ways (e.g., "Pass the salt" vs. "Could you pass the salt?"). How do speakers determine which request form to produce? And how does this choice affect a recipient's evaluation of a request? Previous analyses of naturalistic…

This study aims to investigate the complaining strategies used by Facebook users on Zain Facebook page (Zain Jordan). It also aims to identify the most and least frequent strategies used by Facebook users and to examine the similarities and differences between complaining strategies found on Zain Jordan and those found in other studies in terms of…

With the booming of Chinese internet corporations, various wrongdoings have been frequently exposed to the public, which damages their corporate image. To face the challenge, these companies usually resort to apologies for image restoration. This study investigates how apology strategies are employed by Chinese internet corporations to restore…

Deception is a misrepresentation of reality that attracted many researchers examining it from various perspectives. However, no due attention has been given to the discursive deception strategies in the work of think tanks. This study aims at exposing the deception strategies deployed in the conservative American think tanks' discourse which…

This paper examines the employment of pragmatic empathy as a grand strategy in business letter writing. To account for the realization of pragmatic empathy in business letters, we make a corpus-based manual analysis of four types of business letters. It is found that (1) the choice of deixis is a major concern in most letters: while second person…

This study investigates the initial encounters of 30 Thai senior citizens and the four Thai musician-celebrity coaches in the blind auditions of "The Voice Senior Thailand season 1". The analysis was drawn from studies on compliments, politeness, and face work. The analysis found that both overt-oriented and covert-oriented compliments…

This paper explores linguistic and cultural complexity within immigration legal advice communication. Drawing from a linguistic ethnographic study, ethnographic and interactional data from two linked advice meetings about UK refugee family reunion processes are subject to deductive analysis using Risager's model of the language-culture nexus,…

The hashtag #justsaying is one of Twitter's global stock hashtags. The hashtag is nontopical and appears to fulfil a complex range of metapragmatic framing functions. In this paper, I shall look at Dutch-language tweets in which the hashtag is being used as a fully enregistered 'translingual' framing device, and I will attempt an analysis focused…

In this study, we examined the use of compliments, self-praise, and self-denigration, as exchanged among nonnative English users. This was part of participation in an online cross-cultural exchange project (Ibunka 2019), which involved learners from six countries (Algeria, Brazil, Indonesia, Japan, Taiwan, and the Netherlands). The aim of the…

Although there has been a steady rise of empirical studies investigating pragmatic strategies in oral communication using English as a lingua franca (ELF), there have been relatively few published studies about pragmatic strategies in written ELF communication. Email, despite its current popularity, has scarcely been examined in ELF communication.…

The article provides analysis of the interrupted communication as part of the communication in the election discourse. The authors explored the most typical reasons for the interrupted communication in the electoral discourse analyzed communication failures as a kind of ineffective communication. Communication failures are presented as a result of…

This paper, drawing on the notion of symbolic competence and insights from complexity theory, investigates the multilingual practices of university students in group discussions. The data analysis reveals that the protagonists' language uses index the various ways in which their rehearsal of potential identities, language ideologies, histories,…

This study investigated the similarities and differences in the use of discourse connectors (DCs) in argumentative essays of American undergraduate students (AMs), Thai with high-English exposure (THHs) and Thai with low-English exposure (THLs). The data of these three groups were collected from 60 essays; 20 essays were from the corpus of…

There are important cultural differences in attitudes towards and use of electronic text communication. Consistent with Hall's high-context/low-context conceptualization of culture, electronic inter-cultural communication, just as verbal inter-cultural communication, is affected by the culturally-specific assumptions and preferences of message…

Discourse connectives (DCs) are multi-functional devices used to connect discourse segments and fulfill interpersonal levels of discourse. This study investigates the use of selected 80 DCs within 11 categories in the argumentative essays produced by L1 and L2 university students. The analysis is based on the International Corpus Network of Asian…