A study investigated the variety of ways in which managers use language in sociolinguistically sensitive ways to get things done at work. Drawing on a database of over 300 interactions in a range of New Zealand workplaces, aspects of power (how things are accomplished), politeness (the importance of small talk), and solidarity (the difference…

Drawing on native/non-native speaker discourse data from goal-oriented interaction in Australian workplaces, it is argued that modality is inherently a centrally important function in such discussions, and that appropriately nuanced expression of modality is often crucial to "getting the job done," and that emphasis should be given to…

A study examined how government administrators in New Zealand construct their professional identities and power relationships, and how this identity is reflected in patterns of discourse and strategies of interaction. Three levels of discourse analysis (speech functions; discourse strategies; and linguistic forms) and their components and…

Papers on the role of language in the work environment include: "Institutions, Writing and Talk in Environmental Discourse" (Greg Myers); "Negotiating Training: Shifting Participant Frameworks in the Workplace" (Kristina Bennert); "Relational Management in Chinese-British Business Meetings" (Helen Spencer-Oatey,…