The Internet's defining characteristic is its interactivity, and one of the oldest tools for this America Online recently decided to drop Usenet from its services. This, generating howls of protest from some, has led others to question the viability et as a useful tool for individuals and businesses. Created in 1979 by two Duke University graduate…

The level of online hostility, with "flames" fired back and forth among participants, can at times make discussion groups appear to be the ultimate refuge for sociopaths releasing years of pent-up frustration. The safety of distance and relative anonymity make these verbal battles virtually risk free. This document discusses ways to personally…

Have you ever been harassed on the Internet? If so, you're not alone. The three most visible organizations that deal with cyberstalking and similar Internet issues receive about 30,000 complaints a year, according to Jayne Hitchcock, the president of one of them. And this number is related to adult crimes, not those directed toward children, says…

The one feature that most distinguishes the Internet from any previous communications medium is its interactivity. The Net is a two-way street. One gives, and one receives. Savvy organizations and individuals have long recognized this, making it easy for people to contact them and diligently respond to e-mail. Organizations on the vanguard have…