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Untying the Knots. An Approach to Problem Solving. The WorkForce Series for Small Businesses.
National Child Labor Committee, New York, NY. – 1984
This guide presents an approach to problem solving for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) distinguish between a behavior problem and a performance problem; (2) balance positive and negative factors to make the changes they want; (3) devise solutions that will work for…
Descriptors: Case Studies, Discipline, Dismissal (Personnel), Employer Employee Relationship