Purpose: Benchmarking, a method for quality assurance has not been very commonly used in higher education with regard to e-learning. Today, e-learning is an integral part of higher education, and so should also be an integral part of quality assurance systems. However, quality indicators, benchmarks and critical success factors on e-learning have…

Purpose: While synchronous and asynchronous distance education options have fulfilled the promise to reduce travel costs and decrease the number of human resources necessary for training delivery, many corporations are faced with the need to produce learning even at a faster pace in order to gain and sustain competitive advantage. This means a…

Purpose: The purpose of this paper is to recognize that individual learning styles must be taken into account in the instructional design template used in online education. The paper argues that when students' learning styles are identified, it is possible to define an appropriate context of learning. Design/methodology/approach: The paper…