The gender and ethnicity attainment gap among undergraduate students in UK higher education is well documented. However, there is very little research examining the international attainment gap despite many universities acknowledging that international students achieve lower grades than home students. Furthermore, evidence for international…

Online distance learning (ODL) is now recognised as a mainstream teaching method for undergraduate and postgraduate students around the world. However, differences in learner characteristics such as help-seeking behaviour between transnational students and home students may impact on student attainment. 64 students undertaking an online master of…

Distance learners often rely on written feedback for learning and for motivation. But feedback that is "given" to learners and that relies on praise to motivate does not engage learners in the process of self-development. We propose that an ipsative approach to assessment and feedback based on a comparison with a learner's previous…

We report on a case study of high Japanese student failure rates in an online MBA programme. Drawing on interviews, and reviews of exam and assignment scripts we frame the problems faced by these students in terms of a "language as social practice" approach and highlight the students' failure to understand the specific language games…

Using the translation programme at the University of Bristol as a case study, we shall argue in this paper that distance delivery can have a very positive impact on recruitment but that the quality of the students' experience depends upon the capacity of the organisation to support course development and delivery, both in terms of instructional…

This paper considers the influence of e-tuition using an asynchronous written conferencing package, "FirstClass," upon retention and success rates for Masters-level courses in a distance learning programme as compared with similar courses that were supported in a traditional manner using face-to-face tuition. The paper investigates the common…

Describes a distance mentoring relationship between a student in a master's program at a United Kingdom university and her professor at the University of Botswana (Africa). Highlights include reading/interpreting the course material; tackling assignments; handling feedback; formulating the dissertation topic; indigenizing the theoretical…

Distance education programmes warrant the use of innovative intervention practices to enhance student learning experiences. Academic and social empathy by faculty has been shown to enhance student retention in programmes along with their critical thinking abilities. Using Holmberg's theory of teaching-learning conversations as the guiding…