The first-year experience for students enrolled in an online degree program, particularly the orientation and the first course experience, is critical to success and completion. The experience of one online university in improving persistence through enhancing orientation and the first academic course is presented. Factors impacting persistence…

This dissertation presents a qualitative case study of students enrolled in online courses and how they perceived the orientation program they completed before starting these courses. The study was based on the perspectives of students enrolled in a fully online program at a small community college in western Maine. They were interviewed…

Statistics are often used to reveal significant differences between online and campus-based education. The existence of online courses with low completion rates is often used to justify the inherent inferiority of online education compared to traditional classroom teaching. Our study revealed that this type of conclusion has little substance. We…

In their initial study, authors Boston, Ice, and Gibson (2011) explored the relationship between student demographics and interactions, and retention at a large online university. Participants in the preliminary study (n = 20,569) included degree-seeking undergraduate students who completed at least one course at the American Public University…

This qualitative study was designed to investigate the stressors and support systems of women enrolled in an online master's degree program in education. Participants were women with multiple personal, career, and family responsibilities. Survey data and demographic data were used to identify women with the highest level of stress who were…

Student retention and progression has exercised the HE sector for some time now, and there has been much research into the reasons why students drop out of Higher Education courses. (Allen, 2006; Buglear, 2009;). More recently the Higher Education Academy Grants Programme Briefing (HEFCE, 2010), outlined a number of areas that emergent project…

Learners' satisfaction and persistence are considered critical success factors in online universities where all of the teaching and learning activities are carried out online. This study aims to investigate the structural relationships among perceived level of presence, perceived usefulness and ease of use of the online learning tools, learner…

The problem of attrition in online learning has drawn attention from distance education administrators and chief academic officers of higher education institutions. Many studies have addressed factors related to student attrition, persistence and retention in online courses. However, few studies have examined how student expectations influence…

This qualitative study utilized a meta-ethnographic approach to synthesize findings of five dissertations that focused on distance learning support services. The history of ethnographical studies stemmed from an anthropological background. Researchers have applied ethnographical approaches to examine and document various phenomena. This…

Much of what is known regarding student withdrawal from college is specific to students in a traditional classroom setting. A major issue is whether those same factors play themselves out in much the same manner in courses where technology plays a significant role in the delivery of instruction such as in distance learning programs where…

Variation in policies virtual schools use to calculate course completion and retention rates impacts the comparability of these quality metrics. This study surveyed 159 U.S. virtual schools examining the variability in trial period and course completion policies--two policies that affect course completion rates. Of the 86 respondents, almost 70%…

Pressure exists to attract and retain students in higher education. Online educational programs have the potential to increase the number of students who can enroll in degree-bearing institutions. Explored in the qualitative study using a modified three-round Delphi technique was the phenomenon of consistently lower student retention rates in…

The rapid growth of information technologies has influenced the way in which education is delivered and experienced. Little is currently known about the impact of distance education experience at the secondary level of the educational system on subsequent educational pursuits in the post-secondary education system. This research utilized archival…

Online services and resources have become increasingly more prevalent over the past decade, and included in this group of services is the delivery of online education; the use of online education by individuals living with mental health disorders has not been studied extensively to this point. This study examined reasons for choosing online…

While e-learning, Web-enhanced instruction, and other forms of instructional technology have been touted as an effective way of addressing student withdrawal and academic performance, there are those (Carr, 2000) that report both program and end-of-semester course completion rates in distance education courses as merely acceptable compared to more…