This study addresses the applicability of generative artificial intelligence (GenAI) within the administrative learner support services at Anadolu University Open Education System, a giga university with more than one million learners in Türkiye. The study reveals the performance differences between a rule-based chatbot and different GenAI-based…

Generative AI is here to stay, and we need to explore the potential role of these technologies in distance education and online learning, considering both the benefits and challenges. With many potentials such as customized learning experiences, intelligent tutoring, automated grading, content creation, and personalized career advice, there are…

Recent developments in Conversational Agents (CAs) have offered researchers new ways to develop personalized learning support for students that is accessible in various environments. Traditionally, CA learner experiences are accessible through home devices, including Alexa Echo and Google Nest, for tasks such as setting reminders, ordering…

As cloud computing, big data, and AI advance, teachers increasingly leverage "cloud" technology for flexible and intelligent teaching. The "cloud classroom" is a growing trend, especially for instrumental music education. This paper examines the pros and cons of cloud-based instrumental music teaching, exploring how to adapt…

As a result of the COVID-19 pandemic, the approach to learning in education has transitioned from traditional to online (distance learning). It is undeniable that distance education has become a new approach to learning. In the past decade, many institutions have offered distance learning approaches. However, the effectiveness of distance…

Massive open online courses (MOOCs) offer rich opportunities to comprehend learners' learning experiences by examining their self-generated course evaluation content. This study investigated the effectiveness of fine-tuned BERT models for the automated classification of topics in online course reviews and explored the variations of these topics…

Institutions and universities have started using e-learning systems to reach the potential students from all over the world by decreasing costs of investments. The speed of technological developments increases the importance of e-learning systems and their technology-based components. E-learning systems also decrease the costs of both institutions…

The continual evolution of employment opportunities in the present industrial era has raised the need for career-long expert advice. Similar to other fields, thankfully technology has come to our rescue in the area of career guidance also. This paper presents a systematic review of Expert Systems (ES) developed for career guidance, course…

This article examines the effects of technology in the field of education and management and focuses especially on the effects of technologies used in distance education activities on transformation processes. Based on research conducted, the article explains how technological developments affect education and management processes, according to…

Leveraging technology to break the iron triangle of access, cost, and quality is a legacy of open universities (OUs), becoming a source of inspiration for higher education in general. Today, OUs face increasing competition from conventional universities, no longer enjoying the first-mover advantages as they did in the earlier years. Can artificial…

This essay explores the evolving role of generative AI within EdD programs, highlighting its transformative potential to support students throughout their dissertation journey. Through narrative inquiry, it shares the experiences of two doctoral students writing dissertations in practice about AI, while simultaneously negotiating the use of it in…

In contemporary education, accurately predicting student performance and delivering prompt feedback is paramount for fostering a comprehensive grasp of academic progress and adopting strategies for enhancing the quality of student learning. This review examines the studies on virtual tutoring systems utilising Generative Pre-trained Transformer 3…

This study employs bibliometric methods to analyse impactful and emerging research topics in the digital education ecosystem, using Scopus data from 2019 to 2023. It introduces a new Impact Factor (IF) that considers productivity, growth rate, core papers, and citations to identify key research fronts. The top five areas identified were artificial…

With the release of Generative AI systems such as ChatGPT, an increasing interest in using Artificial Intelligence (AI) has been observed across domains, including higher education. While emerging statistics show the popularity of using AI amongst undergraduate students, little is yet known about students' perceptions regarding AI including…

This study focuses on how distance education can be shaped by ChatGPT, one of the most striking examples of generative AI, which is making progress considering current technological developments. Based on the idea that it will be at the center of our lives very soon with the recent developments in artificial intelligence, the study set out to…