Open University Malaysia (OUM) is progressively moving towards implementing assessment on demand and online assessment. This move is deemed necessary for OUM to continue to be the leading provider of flexible learning. OUM serves a very large number of students each semester and these students are vastly distributed throughout the country. As the…

Evolution of communication technology has enabled the educational community to interact synchronously or asynchronously with almost equal ease. Many instructors feel that synchronous interaction is the epitome of learning, while others feel that asynchronous interaction offers better learning opportunities. This paper uses the Delphi Technique in…