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Meyer, John D.; Barefield, Amanda C. – Online Journal of Distance Learning Administration, 2010
The purpose of this study was to evaluate the availability and effectiveness of administrative support elements for online teaching faculty, and introduce a faculty validated Matrix for use as a guide in development of administrative support for online programs. When administrators make decisions about the infrastructure support needs of a current…
Descriptors: Online Courses, Technical Support, Technology Planning, Teacher Surveys
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Tipple, Robert – Online Journal of Distance Learning Administration, 2010
Post secondary education leaders and administrators are currently facing two separate but inter-related trends: the growth in online education, and the significant increase in adjunct (part-time) faculty. In order to maximize the educational quality and institutional effectiveness, education leaders must develop an approach that levers the…
Descriptors: Distance Education, Leadership Styles, Educational Quality, Leadership Effectiveness
Massachusetts Department of Elementary and Secondary Education, 2009
The "Local Technology Plan Guidelines" serve as the basis for the Department's annual technology data collection. This report takes a look at the data submitted by 344 school districts, examining the progress Massachusetts school districts are making in meeting the recommended guidelines. In doing so, it will gauge the degree to which…
Descriptors: Electronic Learning, Technology Planning, Elementary Secondary Education, Technology Integration
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Kilic-Cakmak, Ebru; Karatas, Sercin; Ocak, Mehmet Akif – Quarterly Review of Distance Education, 2009
There are many factors that affect the e-learning process. Instructor, assessment and evaluation, communication, and technical support are among the leading factors. It is obvious that these factors influence the effectiveness of e-learning and may be related to different expectations of e-learners. Therefore, this study focuses on examining the…
Descriptors: Electronic Learning, Technical Support, Community Colleges, Program Effectiveness
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McCracken, Holly – Online Journal of Distance Learning Administration, 2005
Using the experience of the University of Illinois at Springfield's College of Liberal Arts and Sciences at the as a foundation for discussion, this paper addresses the provision of student support services to distant students within the context of development and expansion. Specific issues for consideration include: integrating student support…
Descriptors: Academic Support Services, Web Based Instruction, Guidelines, Distance Education
Nevada System of Higher Education, 2008
This report focuses on distance education within the Nevada System of Higher Education (NSHE) for the 2007-08 academic year and provides documentation of the substantial growth of distance education within all colleges and universities. Distance education is a field of continuous improvement and change, and NSHE institutions are constantly…
Descriptors: Technical Support, Nontraditional Students, Higher Education, State Colleges