Open and distance learning (ODL) activities aim to meet the expectations and needs of different individuals, societies, and systems by ensuring the continuation of learning with a lifelong learning philosophy and an egalitarian policy for everyone, regardless of time and place. Support services, which address the differentiated expectations and…

During the pandemic, instructional designers in higher education were busy helping the faculty members transition to remote teaching within a matter of days. However, urgent instructional design (ID) support was not uncommon before the pandemic, especially when supporting adjunct faculty members. After all, design constraints tend to exist in ID…

While students may struggle in any classroom and consequently require help beyond the schedule meeting time and place of the class, computer-based courses pose the additional hurdle of requiring ready access to hardware and software that may be unavailable or inconvenient for students outside of the classroom and its scheduled meeting time. This…

This case study offers a strategic model of methods and services resulting in relatively high student success rates as defined by course completion of introductory first and second semester online courses. This strategic model is presented in the context of Sloan-C's "Five Pillars of Quality Online Education."

This document describes the mentoring relationship from the perspectives of several virtual schools that have built mentoring programs to assist their new teachers. Each school's mentoring program is unique and has been designed specifically for the school's staff, size, and instructional approach. These schools have learned that a successful…