This study sought to analyze the technical problems encountered by students in a technology training course for educators. The results of the study then informed the redesign of the course for its next offering. The study collected data by both qualitative and quantitative means with the overall purpose of determining in which course modules the…

This paper is a report on an ongoing project at the University of Lethbridge (Alberta, Canada) to implement and evaluate prototype online delivery systems for graduate and undergraduate courses. In the hands of instructors who are good teachers, with course designs that are effective and adapted to course material and learners, and with adequate…