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Abdous, M'hammed; He, Wu – International Review of Research in Open and Distance Learning, 2008
In this paper, we propose a conceptual and operational framework for process reengineering (PR) in higher education (HE) institutions. Using a case study aimed at streamlining exam scheduling and distribution in a distance learning (DL) unit, we outline a sequential and non-linear four-step framework designed to reengineer processes. The first two…
Descriptors: Higher Education, Scheduling, Distance Education, Total Quality Management
Zhang, Ping – 1997
A graduate distance course on Information Systems Analysis and Design was designed and delivered under the guidance of the following four philosophies: (1) an effective education is a learner-centered education; (2) distance students are more likely to experience situated learning and problem-based learning; (3) enforced learning should enable…
Descriptors: Academic Achievement, Computer Assisted Instruction, Computer Mediated Communication, Computer System Design