Flexibility is typical of open universities and their e-learning designs. While this constitutes their main attraction, promising learners will be able to study "anytime, anyplace," this also demands more self-regulation and engagement, a cause for student dropout. This case study explores professors' experiences of flexibility in…

High dropout rates constitute a major concern for higher education institutions, due to their economic and academic impact. The problem is particularly relevant for institutions offering online courses, where withdrawal ratios are reported to be higher. Both the impact and these high rates motivate the implementation of interventions oriented to…