Centers for teaching and learning (CTLs) exist in dynamic contexts and need to be agile, with skilled, adaptable teams to prepare for and respond to changes. In this article, we provide CTL leaders with relevant and eminently practical strategies from the human resources (HR) literature, offering guidance in the four areas of organizational…

In this article, the authors share the challenges we faced as we launched a center for teaching and learning during the COVID-19 pandemic, and we describe how we used design thinking as a strategy for working through these challenges. The article presents an overview of the design thinking process, a case study of our application of the process,…

The demands of current instructional realities for moving to completely online formats have led to dramatic changes in the ways that centers for teaching and learning serve their communities. Pedagogical programs have been adapted, invented, and reimagined for online modalities. In this article, we share an approach borrowed from…