The Nigeria's oil industry has been criticized for some time now for its inability to render adequate services to the general public. This criticism is predicated on the fact that the standards of productivity in their services are low and that their facilities (i.e. the refineries) are not working up to capacity. This is evident in their…

A team of three organizers and a panel of five experts representing scholars and practitioners from multiple disciplines participated in an innovative session that explored performance at multiple levels in organizations. The session objectives were as follows: (1) raise participants' awareness of multilevel approaches to the study of…

These proceedings contain program highlights as well as 45 papers given during six sessions of the Symposium on Training of Nuclear Facility Personnel. The six sessions are entitled: (1) the training challenge; (2) influences on nuclear training; (3) the human factors--training partnership and factors affecting job performance; (4) current…

This document contains three papers from a symposium on learning organization practices. "The Beliefs of Managers as Facilitators of Learning in Learning Organizations" (Andrea D. Ellinger) reports selected findings from a qualitative study that examined the perceptions of managers regarding their beliefs, behaviors, triggers, and…

This document contains four papers from a symposium on innovation and creativity and their relationship to human resource development (HRD). "Intrapreneurial Programs and Their Impact on Sales, Profit, and Return to Investors" (Melissa H. Marcus, Dennis G. Tesolowski, Clinton H. Isbell) reports on a study in which 100 of 217 randomly…

The training being provided to low-wage workers, factors affecting the availability and effectiveness of such training, and training outcomes were examined. The major research activities were as follows: (1) identification of 192 employers that invested most heavily in training for low-wage workers; (2) telephone interviews with 40 of the 192…

This handbook, which was developed for federal managers, explains how low-cost and no-cost training methods developed in the private sector and the services and support available from federal human resource development (HRD) offices can be used to build a smarter and more productive work force. Presented in part 1 are the following: seven…

This document contains 7 of the 10 papers presented at the 1995 program of the American Educational Research Association's special interest group, Training in Business and Industry. The following papers are included: "A Multi-Disciplinary Approach to Integrating Evaluation and Training" (Jo D. Gallagher); "Comparing Managers and…

This document contains three papers on coaching and knowledge transfer. "The Role of the Learning Coach in Action Learning" (Judy O'Neil) reviews the literature on action learning and learning coaches, explores the role of learning coaches in action learning, and demonstrates the existence of external and internal influences that shape…

This document shares strategies and techniques that can facilitate transfer of learning among health care workers. The guide begins with a discussion of reasons why "good" training fails and lists possible interventions for addressing the following performance factors: job expectations; performance feedback; physical environment and…

This document contains four symposium papers on enhancing employee skills. "The Effect of Study Skills Training Intervention on United States Air Force Aeromedical Apprentices" (John C. Griffith) demonstrates how study skills intervention resulted in a significant increase in the end-of-course scores of a sample of 90 randomly selected Air Force…

Because of the changing nature of work in society, higher levels of basic skills in reading, writing, and computation are needed in all occupational areas, whether or not they are related to high technology. Although research on the relationship between job performance and basic skills is not definitive, it is clear that it is more important for…

Because of its focus on improving work performance at the individual, group, organizational, and interorganizational levels, the field of human resource development (HRD) is affected by and responds to trends in work, organizations, and the global economy. A literature review reveals that the following themes recur throughout the HRD literature:…

This document contains three papers on managerial performance issues. "Managerial Skill Requirements: Evidence from the Scottish Visitor Attraction Industry" (Sandra Watson, Martin McCracken) presents the findings from an exploratory study of those skills that managers in the Scottish visitor attraction sector considered most important…

This document contains 143 papers and innovative sessions, three poster sessions presented at a conference on human resource development (HRD). A program overview, author index, and a keyword index are also included. The papers are grouped by the conference's 42 symposia, which were devoted to the following topics: women's HRD-related issues;…