This report for Estonia forms part of the OECD Review of Policies to Improve the Effectiveness of Resource Use in Schools. The purpose of the review is to explore how school resources can be governed, distributed, utilised and managed to improve the quality, equity and efficiency of school education. School resources are understood in a broad way,…

This digest discusses the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. Benchmarking, developed by the Xerox Corporation in the 1980s, is defined as an ongoing, systematic process for measuring and comparing the work…

This report concerns the use of benchmarking as a strategy for assessing and improving efficiency and productivity of administrative processes and instructional models in colleges and universities. The introductory chapter addresses the need for new tools and strategies to meet the increased competition and the higher demand for accountability…