Traces the task analysis and subsequent development of a questionnaire assessing 37 supervisory/managerial abilities grouped into seven categories: planning, directing, problem solving/decision making, communication, training, hiring, and performance review. Discusses processes, results, and follow-up evaluation of a workshop which used the…

A professor of management looks at university management development programs and finds that, despite increasing enrollments in management seminars, both the organizations purchasing the educational services and the universities selling them are often dissatisfied. He offers suggestions for improving management development programs. (MF)