Higher education institutions across the country have examined equity in education outcomes through disaggregating student demographic data. However, it is not as common for academic institutions to also examine student learning outcomes for inequities in student learning. The current study explores what the greatest contributors are for the lack…

Purpose: Unless higher education institutions ensure that first-rate academic programme offerings are supported with the provision of high-quality services, student satisfaction, retention, enrolment and ultimately, viability of the institutions will be adversely affected (Canic and McCarthy, 2000). The purpose of this paper is to evaluate the…

Workforce projections indicate that a majority of jobs to be created in the U.S. economy will require some form of postsecondary education (Cappelli, 2015; Carnevale, Smith, & Strohl, 2010). At the same time, colleges and universities are being held accountable for completion and graduation of their students (The Commission, 2014) and…

This paper is the first issue of the Student Learning Outcomes (SLO) Symposium Collective Works publication, devoted to summaries of the presentations that took place at the 2018 symposium. The guiding topic of the symposium, assessment of student learning, was interwoven in breakout sessions with a great variety of topics such as equity,…

This study examined the initially intended outcomes of the 2001 Florida Senate Bill 1162, a Florida law that established an educational policy granting community colleges the ability to confer baccalaureate degrees in teacher education programs. The intended outcomes included teachers filling growing vacancies statewide. This study found that 69%…

Community colleges are grappling with low rates of degree completion and transfer. The City University of New York's (CUNY) Accelerated Study in Associate Programs (ASAP) aims to improve graduation rates by providing a range of comprehensive support services to community college students in select majors. Using student-unit record data, we…

"Characteristics of Excellence in Undergraduate Research" ("COEUR") is based on the collective experience, over many years, of Council on Undergraduate Research members who have engaged undergraduate students in research, developed undergraduate research programs, mentored new faculty to include undergraduate research in their…

The purpose of this participatory action research study was to develop a plan to improve a professional development program to change faculty members' andragogical instructional practices when teaching students enrolled in online courses at a community college. A quantitative and qualitative mixed method approach to data analysis was used in…

Over the past few decades, deterioration in student achievement has provoked a pervasive public sentiment that American institutions are failing to meet the needs and expectations of society. The growing public demand for transparency and accountability has fueled the integration of state-mandated learning outcomes assessment into the standards…

This study compares the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) Board of Commissioner and Panel of Accreditation Reviewer understanding of what constitutes student learning outcomes and an effective program evaluation plan with that of campus-based health information technology (HIT) program…

At Kingsborough Community College in Brooklyn, freshmen were placed in groups of up to 25 who took three classes together during their first semester: an English class, usually at the developmental level; an academic course, such as health or psychology; and a one-credit orientation course. The program also provided enhanced counseling and…

Reviews the various determinants of educational quality cited in the two-year college literature and the methodologies designed and used to measure institutional and program quality. (AYC)

This report summarizes accountability activities and initiatives submitted by Illinois' 48 community colleges in their accountability/program review reports for fiscal year 2001. Through program review, the colleges examine targeted program areas and services to assess their ability to meet their intended purpose in a cost-effective, high-quality…

This paper discusses ways to evaluate processes, describes methods of gathering information, and presents an outline for developing a continuous improvement model. Such assessment tools, as opposed to traditional "satisfaction surveys," can examine the service process and provide institutions with useful information to use as a catalyst for change…

As the Illinois public community college system approaches its 20th anniversary and in the face of a changing economy and shifting public priorities, the establishment of a systematic, collegewide program review and evaluation process that can improve the colleges' overall effectiveness and efficiency in relation to student, community, and state…