Purpose: The purpose of this paper is to provide an overview of the evolution of "folk" understandings of quality in higher hospitality education and the consequent implications of these understandings for current quality concerns in the field. Design/methodology/approach: The paper combines a historical survey of the stated topic…

During the 15 years that "Quality in Higher Education" has held a focal position in the field of higher education assessment, the concept of quality has evolved from a debatable and controversial concept to an everyday matter in higher education. The author takes a personal look into the development of the field by first tracking the discursive…

At the beginning of the last 20 years so-called "quality revolution" it was expected from most of the established national quality agencies that internal quality systems and the development of an internal quality culture would emerge automatically in the HEI from the external quality impact. The author argues that a better balance must be found…

This paper presents the results of an investigation into the attitudes of School Administrators to the relationship between formal school registration and school improvement. It concerns a mandatory inspection-type registration process for all Non-Government Schools in Western Australia. Part of the aim of this registration process was to help…

This paper is a case study of the emergence of an evaluation culture in the public sector and particularly in education in Ireland over the past three decades. It suggests that the emergence of this culture was strongly influenced by external factors, particularly the European Union (EU), and to a lesser but significant degree, the Organisation…

The 14 papers in this volume examine former and current evaluation systems used in higher education in a number of countries and regions. Chapters include: (1) "Introduction, Apex Institutions, Statuses and Quality Control" (Robert Cowen); (2) "The Evaluation of the Higher Education System in Algeria" (Boutheina Cheriet); (3) "The Evaluation of…

The history of (external) quality assurance schemes in European higher education since ca. 1980 is sketched in this article. The three pioneering countries in Western Europe are taken as models of different developments and contrasted with the rise of accreditation in Central and Eastern Europe after 1989. Using theoretical insights, the dynamics…

Both of these "Surveys of policy and practice" were conducted on behalf of COL by the South African Institute for Distance Education (SAIDE) as part of COL's partnership agreement with the Association for the Development of Education in Africa (ADEA) Working Group on Distance Education and Open Learning. The first report identifies…