This article analyses the discourse and practices of quality assurance and quality control through the lens of neo-liberal governing as expressed in economic rationalities such as new public management, total quality management, public choice and human capital. As an alternative to this form of governing, an ethico-aesthetic paradigm is enacted,…

Although students are considered major actors in the quality assessment of universities, the way they perceive this process and the meanings they ascribe to it are still neglected as a research subject. This article aims to reduce this gap by focusing on the social representations of students on quality assessment. Specifically, it tries to…

The paper presents the findings of the first year of a nationally funded Australian Learning and Teaching Council (ALTC) project on the quality management of online learning environments by and through distributed leadership. The project is being undertaken by five Australian universities with major commitments to online and distance education.…

This article presents findings of research into the quality control (QC) of schools from 2001-2006. In 2001 several targets for QC were set and the progress of 939 primary schools is presented. Furthermore, using cluster analysis, schools are classified into four QC-types that differ in their focus on school (self) evaluation and school…

This paper draws on a comparative study of the growth of data and the changing governance of education in Europe. It looks at data and the "making" of a European Education Policy Space, with a focus on "policy brokers" in translating and mediating demands for data from the European Commission. It considers the ways in which…

The paper analyses quality assurance and evaluation (QAE) policy and activities in mandatory schooling at national level in Sweden. Two studies are reported: a textual analysis of national policy documents concerning QAE, and an interview study conducted with national policy brokers. Questions addressed are: What are the characteristics of Swedish…

Governing processes in Europe and within Europeanization are often opaque and appearances can deceive. The normative practices of improvement in education, and the connected growth in performance measurement, have been largely understood in their own terms. However, the management of flows of information through quality assurance can be examined…

This paper explores the relationship between changing forms of the governance of education and the growth and uses of data in the context of England--a context that can be described as the most "advanced" in Europe in terms of data production and use. The paper links the shifting relations between the central department of education…

This article introduces a series of papers describing different approaches to quality assurance and evaluation in higher education, focusing on the Finnish approach to governance and evaluation which has moved from detailed control to outcome targeting accompanied by a strong reliance on the capacity of institutions to evaluate themselves. (JDD)

As an analysis of context and rationale, and of the changing strategies and practice since the early 1990s, this article identifies the major arrangements for assuring and enhancing educational quality and touches on their characteristics, with a focus on the Japanese national universities. The effects of, and issues raised by, current strategies…

The 11 essays in this book address the issue of whether total quality management at institutions of higher learning offers the same benefits and promises as it does in other sectors. Titles include: (1) "Toward an Understanding of Total Quality Management: Its Relevance and Contribution to Higher Education" (Ronald R. Sims and Serbrenia…

The problem of ensuring quality in mass education systems is as old as the systems themselves. Responses to this problem reflect the political and cultural organisation of different nation states. In the USA the problem has to be dealt with at a local level. The federal government is very restricted in powers in the field of education and social…

In order to ensure the continued quality of education in the University of Wisconsin System (UWS), a study of its future was undertaken. A crucial priority for the future of this system is to maintain the high quality for which it has gained national reputation. Following a fiscal review, the five sections of the report focus on: (1) educational…