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Salas-Velasco, Manuel – Educational Research for Policy and Practice, 2020
It is important for policymakers and managers of higher education institutions knowing how well their universities are operating. This article aimed to show that data envelopment analysis (DEA) can be an excellent benchmarking instrument in higher education. First, by using several inputs and outputs at the institutional level, DEA can identify…
Descriptors: Foreign Countries, Educational Administration, College Administration, Educational Assessment
Volkwein, J. Fredericks – New Directions for Institutional Research, 2010
Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…
Descriptors: Institutional Research, Criticism, Public Relations, Stakeholders