Purpose: Unless higher education institutions ensure that first-rate academic programme offerings are supported with the provision of high-quality services, student satisfaction, retention, enrolment and ultimately, viability of the institutions will be adversely affected (Canic and McCarthy, 2000). The purpose of this paper is to evaluate the…

The purpose of this paper is to open the methods, construction and assumptions of a new performance benchmark to examination, critique, and improvement by technical experts. The paper begins with known technical questions about this new benchmark. In includes suggestions made by technical advisors. It then details the construction of the…

In an effort to improve developmental education students' outcomes, community colleges have been experimenting with acceleration strategies. Models of acceleration allow students to complete their developmental requirements in a shorter amount of time. However, there has been limited empirical research on the effects of accelerating students'…

On behalf of the states that participated in the 2009-10 State Collaborative on Assessment and Student Standards (SCASS) on Technical Skills Assessment, this paper addresses two significant issues facing the nation: ensuring that more students are both college and career ready and addressing the need for better and more quality data to evaluate…

In the opening paper in this Special Edition I outlined the major issues that led to the establishment of "project e-scape". The project was intended to develop systems and approaches that enabled learners to build real-time web-based portfolios of their performance (initially) in design & technology and additionally to build systems…

In this article I describe the context within which we developed project e-scape and the early work that laid the foundations of the project. E-scape (e-solutions for creative assessment in portfolio environments) is centred on two innovations. The first concerns a web-based approach to portfolio building; allowing learners to build their…

This study examined Kirkpatrick's training evaluation model (Kirkpatrick & Kirkpatrick, 2006) by assessing a sales training program conducted at an organization in the hospitality industry. The study assessed the employees' training outcomes of knowledge and skills, job performance, and the impact of the training upon the organization. By…

Many colleges face the challenge of recruiting examinees for institutional assessment programs. Unfortunately, students recognize these programs as low-stakes, and therefore may not have high performance motivation. This study examined the interrelationships between students' preferred incentives for taking the test, their performance motivation,…

In 2002/03, the Charlotte-Mecklenburg Schools initiated a broad program of accelerating entry into algebra coursework. The proportion of moderately-performing students taking 8th grade algebra increased from less than half to nearly 90%, then reverted to baseline levels, in the span of just six age cohorts. We use this policy-induced variation to…

Research for Action (RFA) is currently in the second year of a five-year external evaluation of the Project Leadership and Investment for Transformation (LIFT) Initiative in the Charlotte-Mecklenburg School District (CMS). Project LIFT is a public-private partnership between CMS and the local philanthropic and business communities in Charlotte,…

This field-based action research practicum investigated how students who have completed culinary training programs in Massachusetts public secondary schools perform in post-secondary coursework. The Department of Elementary and Secondary Education has developed the Vocational Technical Education (VTE) Framework for Culinary Arts that outlines…

The Critical Success Factors Report is the North Carolina Community College System's major accountability document. This annual performance report is based on data compiled from the previous year and serves to inform colleges and the public on the performance of North Carolina's 58 community colleges. In 1993, the State Board of Community Colleges…

This paper reports on the results of a 3-year study conducted at the Centre for Schooling and Learning Technologies (CSaLT) at Edith Cowan University in collaboration with the Curriculum Council of Western Australia which concerns the potential to use digital technologies to represent the output from assessment tasks in the senior secondary…

The passage of No Child Left Behind (NCLB) legislation in 2001 brought about a multitude of education reform policies for education institutions that made the future of Career and Technical Education's (CTE) role in secondary educations unclear. These mandates forced educational leaders to emphasize student enrollment in tracks that prepare them…

Language, literacy and numeracy are necessary for greater workforce participation, productivity and social inclusion. Being able to measure the level of proficiency in these skills, and any changes in the level of skills, is important for getting a sense of how well language, literacy and numeracy programs are working. Two measurement tools used…