This paper explores the emerging shift away from highly specialized, self-centered value systems to more collaborative and integrative approaches in the fields of art, business, and in primary and secondary education. How these new applications are expressed in each field is discussed in the following areas: the Art in Public Places Movement;…

To design a school where all children succeed means creating a place that puts learning, rather than competition, at the heart of the process. This book does not propose Total Quality Management (TQM) as the cure for improving performance of U.S. schools, but rather argues that schools as a place and name should be replaced with the term…

This reference guide serves as an index for an 11-volume series of handbooks that offer guidelines to school administrators on the application and implementation of Total Quality Management (TQM) principles to education--Total Quality Education (TQE). The topics are listed in alphabetical order to show the corresponding volume and page number(s).…

Total Quality Management (TQM) and assessment in higher education both focus on processes to improve educational quality, and both require upper-level leadership's commitment. Guided by the proven principles of TQM, assessment can help institutions develop a mechanism for responding in advance to the challenges ahead. (MSE)

This videotape and discussion guide offer a workshop plan that draws on an elementary school's innovative and successful application of Dr. Edwards Deming's Quality Principles. Designed to introduce teachers, administrators, school-board members, parents, and community and government leaders to quality assurance, the videotape uses on-site footage…

Education in the United Kingdom has been shaped by the advent of local school management and the rapid growth of grant-maintained schools. Total Quality Management (TQM) offers a new way of looking at management principles and structures by identifying the needs of both internal and external customers. This book applies principles of TQM…

Attempts to implement W. Edwards Deming's Total Quality Management (TQM) principles in education and transform school systems into world-class, quality learning environments have proved somewhat disappointing. This book asserts that educators need a way to translate the ideas about corporate quality for adaptation and use in schools. The…

This book provides the steps, methods, and strategies that a team of professional educators successfully used in one school to develop Total Quality Education (TQE). As the final volume in the TQE series, the book is a useful guide for teachers, administrators, and parents in creating the self-renewing school. Seven chapters are based on the…

This monograph describes how team- and process-oriented change techniques such as Total Quality Management (TQM) and Business Process Reengineering (BPR), were adapted to an academic environment to effect a comprehensive change program at the University of California Santa Cruz (UCSC). The $3 million program, begun in 1993, produced radical…

This book presents the concept that quality as a keystone philosophy in today's business world can be applied to school systems as a means to improving education and all aspects of school culture, producing a school of quality. The author uses examples such as Japan's adopting William E. Deming's quality-control principles to help it skyrocket…

In 1989, the president of Lamar Community College (LCC) in Colorado, together with 14 classified, faculty, and administrative staff, attended a workshop on educational quality at Fox Valley Technical College (FVTC) in an effort to begin implementing a Total Quality Management process at LCC. Following the workshop, attendees from LCC organized the…

This guide explores using Total Quality Management/Developmental System Education (TQM/DSE) as a framework to improve educational outcomes in the classroom. Within the Total Quality paradigm, students and society are viewed as the customers of education; all programs provided at the school focus on meeting customer needs, resulting in improved…

A model for preparing teachers to teach successfully in a performance-based educational environment using Total Quality Management principles is called Total Quality Performance (TQP). On the TQP model everyone is involved in a process of continuous improvement toward the achievement of performance outcomes that are clearly defined and consistent…

This volume contains 21 new and classic papers and readings on quality philosophies and concepts, first, as they have been applied in business and industry but primarily as they relate to and can be applied in higher education. The introduction is titled "The Quality Approach in Higher Education: Context and Concepts for Change" by Brent…

This publication provides research-based discussion in 20 chapters of possible extension of the Malcolm Baldrige National Quality Award to honor high performing colleges. Chapters are organized into two volumes, the first exploring a broad range of issues from a scholarly point of view and the second emphasizing the practical application of a…