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Direct linkBalzer, William K.; Francis, David E.; Krehbiel, Timothy C.; Shea, Nicholas – Quality Assurance in Education: An International Perspective, 2016
Purpose: The purpose of this paper is to synthesize the accumulated body of research on Lean in higher education, draw conclusions to help guide successful Lean implementations and propose future research directions to establish a rich base of knowledge that informs both practice and research. Design/methodology/approach This literature review…
Descriptors: Higher Education, Educational Quality, Strategic Planning, Educational Improvement
Toremen, Fatih; Karakus, Mehmet; Yasan, Tezcan – Quality Assurance in Education: An International Perspective, 2009
Purpose: The purpose of this paper is to determine the extent of total quality management (TQM) practices in primary schools based on teachers' perceptions, and how their perceptions are related to different variables. Design/methodology/approach: In this study, a survey based descriptive scanning model was used. This study was carried out in…
Descriptors: Total Quality Management, Educational Quality, Human Resources, Teaching Methods
