Universities must adapt to the challenges of social competitiveness and its new demands but there is still little evidence of how these changes are perceived by the academics. This paper provides insight on this matter and analyses the research culture of five Spanish universities from the perspective of the different academic bodies. A…

Recognising and responding to behaviours and patterns of resistance is critical to the successful implementation of technology-enhanced learning strategies at higher education institutions. At institutional, academic and student levels, resistance manifests itself in a variety of forms, at best supporting a critical culture and at worst creating…

The Baldrige Criteria for Performance Excellence (Baldrige categories) are increasingly being used throughout the health, education, and business sectors to drive continuous improvement in quality organizations. In each industry, specific categories are available to assist in identifying quality practices deployed throughout an organization. The…

This article looks at how the application of the concept of a "learning organisation" can be used at a specific organisation in South Africa to change the work performance of its employees. We do this by exploring different theories, models and definitions of organisational learning, learning organisation, organisational knowledge and…