Purpose: The purpose of this study is to explore how digital technologies at work serve as environments for informal workplace learning in knowledge work. Design/methodology/approach: Digital ethnography was used to investigate the digital environments of one public sector workplace. The data included observations, interviews and participant…

Purpose: This paper aims to examine uncertain situations with potential for learning in care work. While the dominant learning strategy in elderly care is lecture-based education, learning from and during daily care work routines is crucial and suitable. However, little is known about the potential for learning in daily work in elderly care.…

Purpose: This paper aims to extend the workplace learning literature by conceptualising the relationship between college-based and workplace learning, through critically examining how trainee teachers learn when they enter an initial teacher training programme. Design/methodology/approach: This paper draws on the findings of a completed research…

Purpose: The purpose of this research paper is to investigate the presence of learning conditions for non-formal and informal workplace learning in relation to the characteristics of the employee and the organisation he or she works for. Design/methodology/approach: The questionnaire developed by Clauwaert and Van Bree on learning conditions was…

A survey of 400 workers elicited opinions on the effectiveness of leader behaviors on informal learning. All three of Senge's leader roles (designer, teacher, steward) were present; the designer role was rated the weakest. Levels of agreement varied by occupational group and duration of employment. (Contains 69 references.) (SK)

Supervisors who are effective facilitators use their own learning and interpersonal skills to encourage informal learning in work teams. Use of facilitation skills can be inhibited by lack of organizational support and reluctance to change power relationships. (Contains 66 references.) (SK)

Purpose: The purpose of this article is to contribute to an understanding of how diverse groups of employees perceive their workplaces as learning environments, and to cast light on the learning processes of these diverse groups of employees. Design/methodology/approach: This study was designed to examine employee perceptions of: the extent to…

Interviews in two technology-intensive Finnish companies (banking and engineering) found that workplace learning was continuous and active. Learning stimuli and competence development differed in two settings. A more systematic, long-term approach to learning and acknowledgment of collective competence could improve the work environment as a…

Purpose: This paper discusses insights from a study of women working, or seeking or preparing for work, in the information technology (IT) field. At issue is how and whether alternative career pathways and informally acquired skills and knowledge, as well as the operation of gender in learning and work, are acknowledged by employers, colleagues…

Arguing against a concept of learning as only a formal process occurring in explicitly educational settings like schools, the paper proposes a conception of the workplace as a learning environment focusing on the interaction between the affordances and constraints of the social setting, on the one hand, and the agency and biography of the…

Purpose--The aim of this article is to examine network-based learning and discuss how participation in network can enhance organisational learning. Design/methodology/approach--In recent years, companies have increased their collaboration with other organisations, suppliers, customers, etc., in order to meet challenges from a globalised market.…