As higher education rushes to embrace information technology, many vitally important instructional technology services are often left underfunded, directed by a paraprofessional, and operating at peripheral status outside academic affairs. Instructional technology should be understood not just in terms of computer hardware and software but in…

This keynote address seeks to establish a definition for "instructional technology" that does not emphasize computer hardware and software but instead focuses on human skills, resource management, problem solving, and educational settings. Also discussed are ways in which technology like electronic mail and the world wide web has…