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| Educational Facilities | 1 |
| Facilities Management | 1 |
| Higher Education | 1 |
| Organizational Effectiveness | 1 |
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| Facilities Manager | 1 |
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| Christenson, James E. | 1 |
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Christenson, James E. – Facilities Manager, 1999
Describes development of the "M-Quality" program at the University of Michigan: a continuous quality-improvement approach tailored to the school's plant operations. Discusses the program's planning stages and the problems encountered and lessons learned from the process. (GR)
Descriptors: Educational Facilities, Facilities Management, Higher Education, Organizational Effectiveness
