The Race to the Top Reform Support Network (RSN) designed this toolkit to help States and school districts implement student learning objectives (SLOs) with the highest degree of quality. The toolkit contains templates, guidance documents, sample SLOs and other tools, which States and school districts can select or adapt for their own purposes as…

In accordance with the ENQA (European Association for Quality Assurance in Higher Education) membership criteria laid down in the Statutes of ENQA, member agencies are required to undergo external reviews against the membership criteria, and thereby the Standards and Guidelines for Quality Assurance in the European Higher Education Area (ESG) as…

Available resources and indicators of high quality inclusive practices are presented in this compilation. Assembling many different resources in one place allows for easy comparison of potential indicators of quality. Excerpts and adaptations of the resources are intended to provide some familiarity with the content of each resource and encourage…

The fundamental concepts of Achieving the Dream--using evidence to develop and evaluate strategies for improving student learning and success--are also important to successful efforts to meet accreditation requirements. Following the Achieving the Dream approach can help community colleges organize and document improvement efforts in ways that are…

Recommends academic strategies to contribute to an issue of great interest in industry--workplace documentation. Describes strategies including contextualizing quality definitions, advocating use of multiple quality measures, conducting research to identify specific heuristics for defining and measuring quality in particular workplace contexts,…

This document analyzes the inspection reports of the five further education (FE) colleges in Britain that have achieved a grade of 1 for quality assurance (QA), identifies key lessons for the improvement of programs in other FE colleges, and refers to helpful FE publications. The five colleges consisted of two general FE colleges, one sixth-form…

This guide provides information on the cooperative audit resolution for program improvement. It offers guidance for resolving audit findings, as well as tips on how to use the Cooperative Audit Resolution and Oversight Initiative (CAROI). CAROI is a collaborative method to provide alternative and creative approaches to resolve audit findings and…

This collection of papers introduces the core ideas of Continuous Quality Improvement (CQI), as Total Quality Management is known in the field of higher education, and underscores its usefulness and relevance for higher education. Papers have the following titles and authors: "The Roots of the TQM Movement" (Warren Schmidt and Jerome Finnigan);…

This handbook combines the outcomes of the "Symposium on Quality Schools" (April 14, 15 and June 2, 3, 1994, Toronto, Canada) with a continuing presentation of the quality philosophy. It is designed to guide the development and implementation of quality-driven educational programs. Quality schools are committed to creating enhanced…

Two applications of statistical process control to the process of education are described. Discussed are the use of prompt feedback to teachers and prompt feedback to students. A sample feedback form is provided. (CW)

Discussed are principles of quality control which may be applied to the process of education and to teaching. Suggestions for improving teaching and an example of this application are provided. (CW)

A framework for improving student and course evaluation in higher education is presented. The framework is based on a simple quality control model. Suggestions for support mechanisms and resources for improving practice are also offered. (MSE)

The revised edition of "How good is our school?" (HM Inspectorate of Education 2002) has been widely welcomed in schools and authorities. This document is one of a series of guides to self-evaluation that builds on the advice given in "How good is our school?" The materials are designed for staff who have responsibilities…

Discusses the teacher assessment system of the National Board for Professional Teaching Standards (NBPTS). The article explains the NBPTS policy on assessment and describes the NBPTS assessment model, which includes school site and assessment center modules. The assessment system leads to rigorous standards, national board certification, and…

This book is a guide to the implementation of Continuous Quality Improvement (CQI) in institutions of higher education. After an introductory chapter, each chapter focuses on one of six steps. The first step to implementing CQI in an institution of higher education is to educate the administration. The second step is for the administration to take…