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Download full textJawaid, Arif – English Language Teaching, 2014
Benchmarking is a very common real-life function occurring every moment unnoticed. It has travelled from industry to education like other quality disciplines. Initially benchmarking was used in higher education. .Now it is diffusing into other areas including TESOL (Teaching English to Speakers of Other Languages), which has yet to devise a…
Descriptors: Foreign Countries, English (Second Language), Benchmarking, Educational Improvement
Bunda, Nicoleta Ramona; Baciu, Livia Loredana – Contemporary Issues in Education Research, 2009
Educational objectives, like educational quality, are contextual and evolving--they may exhibit both continuity and change. This paper capitalizes on the role of neo-institutionalism and on the contribution of Douglass North (one major representative of the neo-institutionalism trend) in identifying the institutional impact upon cognitive…
Descriptors: Foreign Countries, Educational Quality, Educational Objectives, Role
Direct linkHouston, Don – Quality in Higher Education, 2007
Total Quality Management (TQM) is a poor fit with higher education and can only be made to fit by major reshaping either of TQM to a more appropriate methodology (and hence not TQM), or of higher education to an image of organisation that fits TQM. The paper revisits longstanding concerns about multiple aspects of TQM from a critical systems…
Descriptors: Higher Education, Total Quality Management, Quality Control, Educational Improvement
Lalley, Richard A. – Phi Delta Kappan, 2001
A former superintendent explains the value of teamwork for solving problems involving bus passes, budgets, and faculty attrition. His continuous-quality-improvement initiatives sparked creative impulses while underscoring the importance of redesigning work procedures and giving people the time and encouragement to be inventive. (MLH)
Descriptors: Administrative Problems, Budgets, Computer Uses in Education, Educational Improvement
Qiuheng, Shi; Delin, Wang – Chinese Education and Society, 2004
The contradiction between equity and efficiency is an important issue common to the development of higher education worldwide as well as a problem that many thinkers, politicians, pedagogues, sociologists, and economists, both past and present and in China and abroad attempted to solve. There is an abundance of expositions on equity and efficiency…
Descriptors: Foreign Countries, Efficiency, Higher Education, Outcomes of Education
Lankard, Bettina A. – 1992
Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…
Descriptors: Decision Making, Educational Improvement, Educational Quality, Educational Strategies
