Discusses the relationship between computer technology and increased productivity in business activities. The importance of training and user support is emphasized, and a new position of knowledge manager who would coordinate the technology with a user support system is proposed. (LRW)

This report describes the JobLink workplace literacy program conducted for employees of nine companies in Costa Mesa, California. The introduction provides background and describes the problem: one-third of the 2,870 workers had inadequate language and literacy skills. The next six chapters describe the problem, solutions, tasks, challenges, and…

This paper provides an overview of technology in education and in the workplace. It includes information, presented in charts and graphs, on the following: (1) students' and workers' access to state-of-the-art education and training technology; (2) the readiness of educators and trainers to incorporate technology into the learning environment; (3)…

The first of the three papers in this symposium, "Scaling the Walls of Academic Silos: The Birth of a Cross-disciplinary Academic HRD [Human Resource Development] Program" (Ann K. Brooks, Kathleen Edwards, Alison Davis-Blake), describes and analyzes how one HRD program transcended the walls of the graduate school of business and a college of…