Three significant training needs in the computer area must be met: (1) providing computer staff with needed technical skills, (2) training non-specialist staff in new procedures and skills, and (3) enabling everyone who uses computers in his work to know something of their workings and application. (MW)

This book, which is written from the perspective of a practicing human resources manager, presents 17 case studies illustrating how technology is driving a new training paradigm. The case studies support 21 propositions regarding training in the e- learning (electronic learning) revolution, including the following:(1) the Internet changes…