HEI's attempt to stay relevant and viable through engaging effectively with society, government and the private sector at all levels. These objectives are achieved via renovating their vision, approaches to learning and teaching and developing relevant graduate profiles for employment in both public and private sectors. It has been recognised that…

The relationship between central and academic units can cause tension within an institution as there is a desire to define ownership over activities, policies, and processes associated with enrollment management (e.g., recruitment, admissions, academic scheduling). This article proposes a new enrollment planning model that can be used to navigate…

Colleges and universities spend considerable time and resources developing strategic plans, often using outside consultants. These efforts typically focus on identifying and replicating best practices of other institutions, rather than finding distinctive opportunities. This results in increasing conformity across similar colleges and universities…

Human diversity in education, particularly in higher education, has several positive effects on students' intellectual and social experiences as well as it has quite a number of challenges. Globally, numerous empirical studies have been conducted on the opportunities and challenges of human diversity in higher education institutions (HEIs).…

Strategic planning has become increasingly important for setting the direction of firms and developing contingency plans for things like pandemics. It is also very important for institutions of higher education where strategic planning can be part of operating an academic unit, regional accreditation, and programmatic accreditation. However, the…

Appreciative inquiry is a strength-based organisational transformation approach developed in 1987 by David Cooperrider at Case Western Reserve. It is based on the idea that organisational change is more effective when the approach focuses on the positive attributes and experiences within an organisation instead of the challenges. Several studies…

Public higher education institutions in Liberia have employed various mitigating measures to improve instruction quality and increase learning outcomes; however, little was known about remote instructional collaboration as a strategic approach in Liberian higher education classrooms. This qualitative study, based on Everett Rogers' Diffusion of…

Post-secondary institutions are required to complete a variety of quality assurance activities including external program review, a process of inviting external reviewers from outside the institution to provide constructive feedback on all aspects of an academic program. While external program reviews have been completed for decades, there has…

Digital transformation (DT) is a global trend in higher education. This study set out to examine the way DT is conceptualized in the 14th five-year development plans (2021-2025) of 56 top Chinese universities. Findings from the study show that Chinese universities have embarked on the DT journey with goals mostly similar to those pursued by their…

Strategic documents are artifacts that can reveal evidence of an institution's teaching culture and, ideally, can influence how teaching is valued, rewarded, and resourced. This paper describes how an Institutional Teaching Culture framework based on six well-researched levers was applied to analyze strategic documents for indicators of teaching…

Significant events such as severe weather, flooding, wildfires, and cyber incidents cause serious interruptions to the capabilities within institutions of higher education (IHEs) to perform established missions and achieve strategic goals and objectives. Previous research has investigated the effects of these significant interruptive events on…

Purpose: Internationalization is viewed as an important strategy in the context of a country in transition from central planning to market orientation. Efforts to internationalize universities are being carried out at both national and institutional levels. However, to the best of the authors' knowledge, there has been no study to investigate how…

Purpose: Many higher education institutions have not invested in leadership succession planning despite suggestions for such action. In this article, the authors discuss the relevance of succession planning to the senior levels of leadership in higher education institutions, proposing that the role of succession planning and accompanying…

This qualitative case study investigates instructional faculty's perceptions of their agency, self-efficacy, and preparedness to personalize instruction in Competency-Based Education (CBE), a growing alternative to traditional higher education known for faster program completion. The study addresses a significant issue in the field -- as CBE…

In the fifteen years of working in higher education (with the vast majority of those years in the registrar's office), the authors have participated in all types of emergency planning--a registrar staple--including earthquakes, fires, severe weather, floods, bomb threats, and even H1N1 pandemics. But none of that planning truly prepared them for…