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Download full textKirlin, Mary; Shulock, Nancy – Institute for Higher Education Policy, 2012
Public organizations charged with coordinating higher education institutions face a complex set of tasks. Whether coordinating institutions within one sector or across sectors, such organizations play vital roles in promoting a state's capacity for policy leadership to meet the growing need for an educated citizenry. National experts have…
Descriptors: Evaluation Utilization, Institutional Evaluation, Evaluation Methods, Stakeholders
Peer reviewedAumiller, Barbara Elaine; Hackmann, Donald G. – ERS Spectrum, 2009
The case study discussed in this article investigated how the district leadership team of one high-performing school district utilized the Baldrige model to implement a system of continuous improvement. Data sources included the district's Baldrige application and feedback report, interviews of the district leadership team, focus group interviews…
Descriptors: Strategic Planning, Focus Groups, Interviews, Educational Change
