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Direct linkTruelson, Judith A. – Australian Academic & Research Libraries, 2004
This paper presents guidelines for establishing a QuestionPoint collaborative virtual reference partnership between academic libraries in Australia/New Zealand and the US. These guidelines reflect the practices of the state-of-the-art collaborative QuestionPoint partnership, "AskASERL" as well as the unofficial standards and guidelines…
Descriptors: Partnerships in Education, Academic Libraries, Guidelines, Foreign Countries
