Sprockets collaborated with Wilder Research to conduct Journey Mapping sessions with its network partner organizations to learn more about the experiences they have had with Sprockets and to hear from them about future hopes for Sprockets. Information gathered is intended to inform Sprockets' continuous improvement efforts in providing effective…

For years California has been a leader in public education. In 1999, the state implemented some of the strongest content standards in the country through its main accountability metric, the Academic Performance Index (API). The state has also signed onto the Common Core State Standards, taking important steps to ensure its students are college-…

America can no longer afford an education system that fails to use data effectively to guide decisionmaking. The education sector is facing ever-increasing demands to improve student outcomes, reduce burden, increase efficiency, and improve transparency. These demands cannot be met without the strategic and effective use of data. Due to the…

Head Start has long focused on assessing and improving program quality to ensure that the children served receive the best possible preparation for school and life. Most research has been focused inside the classroom--the classroom environment, teacher qualifications, and teacher interactions. Of course, the classroom is important because that is…

Out-of-school time (OST) youth programs are inherently difficult to assess. They are often very dynamic: Many youth interact with one another and with staff members in various physical environments. Despite the challenge, measuring quality is critical to help program directors and policy makers identify where to improve and how to support those…

Higher education experts tout learning outcomes assessment as a vehicle for program improvement. To this end the authors share a rubric designed explicitly to evaluate the quality of assessment and how it leads to program improvement. The rubric contains six general assessment areas, which are further broken down into 14 elements. Embedded within…

Public policy issues relating to federal assistance to colleges struggling to survive in the 1980s are addressed. Special challenges to postsecondary education result from declining enrollments, inflationary cost spirals, and lack of public confidence in education. Questions are raised in regard to the following five public policy alternatives,…

This chapter describes how an action research framework facilitates using evaluation and assessment results to improve programs and demonstrate institutional effectiveness. (Contains 1 table.)

This booklet gives smaller adult and community learning (ACL) providers and their partners a practical insight into how to adapt current approaches to quality improvement for their own institutions. The first sections set out how they can do the following: plan the process; collect, collate, and analyze data; make value judgements and act upon…

This issue looks at the different ways in which British providers of postsecondary education can weigh the quality of their provision to inform and shape improvements. The articles aim to provide a feel for current practice in internal evaluation to improve quality and to get providers thinking about some ways in which they can collect and use…

Marketing in the business world has long used focus group interviews and survey techniques to explore the attitudes, behaviors, and perceptions of their customers. In the college setting, these same techniques are now being used to improve program quality, assess the effectiveness of publications, and explore the image of the college. At Durham…

Career and technical education (CTE) in Nebraska prepares individuals at the secondary, postsecondary, and adult level for entry, advanced, technical, and managerial positions in business and industry. The Department of Education is the designated agency for administration of CTE and the Carl D. Perkins Vocational and Technical Education Act of…