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Direct linkAli, Hairuddin Mohd; Musah, Mohammed Borhandden – Quality Assurance in Education: An International Perspective, 2012
Purpose: The purpose of this study is to examine the relationship between the quality culture and workforce performance in the Malaysian higher education sector. The study also aims to test and validate the psychometric properties of the quality culture and workforce performance instruments used in the study. Design/methodology/approach: A total…
Descriptors: Higher Education, Total Quality Management, Questionnaires, Factor Analysis
