Recent changes in education and training policy in England continue to focus on creating a 'demand-led' system in an environment where public funds are dwindling and where more responsibility is being devolved away from central government. This raises questions about governance of the system, among others, and the roles that key system actors are…

The government of Ireland, like many European countries, is currently under severe pressure from external forces to grow the economy. One possible way to maintain and grow its economy is through the production of a highly educated and globally competitive workforce. In an effort to develop such a workforce, the government, through the Department…

Purpose: The purpose of this paper is to present the influence of the human resource (HR) manager on the quality of service in an academic college, and the human resource management (HRM) outcomes of the process. Design/methodology/approach: The paper relates to a customer satisfaction survey. More than 120 questionnaires were completed by the…

Value for money as one of the principles of quality assurance in education has often been perceived and significantly misconstrued as placing emphasis on financial efficiency. This mechanistic view of "value for money" in South Africa has been given impetus by what Melck (2001) calls managerial practices and what Cele and Menon (2006)…

In an internationally competitive training environment, implementation of Total Quality Management (TQM) in vocational education can provide a comparative advantage in preparing the type of work force required for micro and macro economic reforms. The concept of TQM can be used as a management tool to improve the standards of vocational training.…

Western Europe's demand for quality higher education at lower cost is discussed. It is argued that the criteria for quality are determined by external interests, including governments looking for economic development through an improved labor market. The situations in Germany, Belgium, France, Italy, Spain, and the United Kingdom are considered.…

The reform of schools and the modernization of workplaces are inextricably linked. Finding common ground begins with a realization that educators have a tripartite mission to teach students to be good neighbors, involved citizens, and qualified workers. Unless the reform of schools and reform of workplaces proceed at the same pace, a mismatch is…

Polish higher education is no longer a driving force for social and economic change. Barriers to reform include funding, staffing, and inefficient management. It has become necessary to enhance the role of private institutions, increase age participation, and increase income through commercialization of services. Needs include greater…

Survey of 74 Canadian universities suggests prior learning assessment and recognition (PLAR) is gaining legitimacy because of the government/industry agenda to prepare the workforce, growing emphasis on lifelong learning, changing demographics, and students' conviction that learning outside the classroom should be validated. Quality assurance and…

This newsletter updates the reader on the latest Wisconsin initiatives to build tomorrow's work force through education, training, and cooperative ventures with business and industry. "Executive Cabinet for a Quality Workforce Defines Pathways to the Future" (Dwight York) discusses major reports related to the work of the executive…

The Training Guarantee Act (TGA) passed by the Federal Parliament of Australia in 1990 establishes a training guarantee scheme. It requires employers to invest in high quality, employment-related training that will most benefit their businesses. The levy is having an impact on many facets of human resource development in Australia. In seeking to…

An effective system of education and training is important for both social and economic reasons. Its role in the Polish economy is to provide the current and future labour force with skills to facilitate both continuing productivity growth and reallocation of resources as structural adjustment proceeds. Important reforms to decentralise primary…

Papers on the theme of quality in human resource development include the following: "Missing Link to Quality: An Examination of the Use of Steven Covey's '7 Habits of Highly Effective People' in State Agencies" (Adair et al.); "Executive Women in Business in the United States" (Bierema); "Extent and Nature of Employee…

This paper presents specific steps elected officials, program managers, and other policymakers can take to craft a more effective workforce development system intended to give workers the tools they need to succeed in the new economy. First, the new labor market and work systems are discussed. The paper then lays out eight principles for all…

This document contains 14 papers that were developed for a 5-day international seminar-workshop at which representatives of multilateral agencies, governments, nongovernmental organizations (NGOs), women's organizations, feminist groups, and universities discussed gender issues in monitoring and evaluation of adult education. The following papers…