A crucial aspect of the learning cycle, unlearning has recently received more attention in academic discussions about the future of higher education. In an attempt to improve equality and equity of access to quality educational experiences in the wake of postmassification, the recent literature has highlighted the need to incorporate unlearning…

Purpose: This paper explores some management concepts and how applying these concepts from business to higher education can be problematic, let alone incompatible, particularly in relation to measuring quality in higher education. Design/methodology/approach: It provides a conceptual understanding of the literature on quality in the higher…